Practical guide
Security Agency Workforce, Attendance & Payroll Guide
Security operations require a continuous link between sanctioned positions, guards actually deployed, shift evidence, payroll inputs and the service records used for billing.
Operational problem
What This Workflow Needs to Solve
When rosters, attendance and payroll are maintained independently, substitutions and Site transfers are easily missed. The result can be unexplained overtime, payroll exceptions or weak billing support.
Step by step
A Practical Operating Workflow
- 01
Define Site requirements
Record posts, skill expectations, shift needs and headcount for each customer location.
- 02
Maintain dated guard deployment
Assign guards and supervisors to the correct Site and preserve transfer history.
- 03
Operate the attendance cycle
Capture shift attendance and distinguish absences, replacements and approved overtime.
- 04
Reconcile staffing
Compare required, deployed and attended headcount before month-end.
- 05
Prepare payroll
Use reviewed payable days, overtime and effective salary structures.
- 06
Support billing review
Keep Site delivery context available when service invoices are prepared.
Practical checklist
Review Before Moving Forward
- Sanctioned posts recorded by Site
- Active guards mapped to positions
- Shift and attendance exceptions reviewed
- Relievers and transfers traceable
- Overtime approved
- Payroll inputs reconciled
- Billing support reviewed
Common failure points
Mistakes That Weaken the Process
Replacing deployment history with the latest roster
Historical assignments are needed to explain prior attendance.
Counting headcount without position context
A total does not show whether every required post was covered.
Sending payroll before Site reconciliation
Late operational corrections can then affect wages and invoice support.
Where DhirekOne fits
Use Software After the Process Is Clear
DhirekOne supports Site requirements, guard and supervisor deployment, shifts, attendance, overtime context, payroll and billing records. It does not claim to replace physical security systems.
Frequently asked questions
Questions About This Workflow
How should reliever guards be recorded?+
Use dated deployment and attendance records so the actual person covering a Site and shift remains traceable.
Why reconcile headcount before payroll?+
It helps identify missing attendance, incorrect assignments and unexplained overtime before salary calculations are finalised.
Can this workflow support several customer Sites?+
Yes. Repeat the Site-level review while retaining company-wide visibility across Contracts and locations.
Related guides
Continue Learning
Contract Labour Attendance to Payroll Workflow
Follow a practical contract-labour workflow from Site deployment and daily attendance through payable days, overtime, payroll review and wage evidence.
Read the related guide →Government Contract Billing & Receivables Guide
A practical workflow for service contractors to prepare invoice records, retain delivery support, monitor due dates, allocate receipts and review ageing.
Read the related guide →